The Tema Regional Manager of the Ghana Water Company Ltd., Mr. Sampson Ampah has revealed that the company will be embarking on a disconnection exercise in 11 districts as part of a national exercise to retrieve all arrears owed by customers.
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Disconnection teams will be set up and deployed in all districts as part of the program to disconnect all kinds of consumers whose bills are in arrears on the spot.
Tema Industrial, Tema Central, Tema West, Ashaiman East, Ashaiman West, Gbetseli, Baat sonaa, Sakumono, Prampram, Kpong-Akuse, and Ada are some of the districts.
In an interview with the Gahan News Agency, Mr. Ampah said that disconnected customers would be made to pay the bills in full together with reconnection fees before being reconnection.
As a result, the GWCL asked customers who hadn’t paid their bills yet to do so before the teams arrived.
To avoid unlawful disconnection, GWCL also advised consumers to try to leave their payment receipts behind while leaving their houses or going about their daily activities.
He also said that customers who paid their debts through mobile money and other electronic means would be made to show SMS to prove their payment.
“Apart from disconnecting defaulters, the teams have been authorised to check illegal connections, self-reconnections, and the illegal use of in-line booster pumps at customers’ premises,”he said.
“All persons found to be engaged in such criminal activities would be handed over to the police for prosecution,” he added.
He also advised residents in the various district to cooperate with the team as they undertake this all-important assignment in our effort to mobilize the much-needed resources to improve water supply services in the country.
